How to ensure the success of automation projects

DEFINE THE GOALS OF THE AUTOMATION PROJECT

EXAMPLE OF SETTING SMART GOALS FOR PROCESS AUTOMATION IN RETAIL

  • Specific: I want to automate payments in my e-commerce store.
  • Measurable: I will be ready to accept my first online payment within four weeks.
  • Attainable: I will research payment process automation vendors and contact the most reputable ones. After discussing the terms of cooperation with each of them, I will choose the provider that is most attractive from a price-quality perspective.
  • Relevant: Enabling online payment in my store will help me improve service, increase customer base, and grow profit.
  • Time-based: Online payment will be running in four weeks. I will be able to process up to 100 transactions daily, including sales, cancellations, and refunds.

UNDERSTAND BUSINESS PROCESSES

  • processing leave and vacation requests
  • inventory monitoring and management
  • assigning and tracking IT tickets
  • contract management
  • order status tracking
  • account opening
  • etc.

EXAMPLES OF PROCESS AUTOMATION IN TRANSPORTATION WITH AND WITHOUT AI/ML

IDENTIFY THE RIGHT SOFTWARE

  • quick access to the software of сhoice
  • short-term money savings
  • availability of a free trial (in most cases)
  • availability of customer support (in most cases)
  • no need to bother with product development.
  • long-term savings (since you don’t need to pay monthly fees)
  • ample customization opportunities
  • no dependence on external organizations
  • easy integration into the existing corporate system
  • proprietary software which you can sell to other companies and make extra profit.

CHOOSE THE RIGHT DEVELOPMENT PARTNER

SET UP A PILOT PROJECT

GO LIVE AND MONITOR THE RESULTS

CONCLUSION

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